Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery for items that arrive damaged, defective, or incorrect.

To request a return or replacement, please contact our support team with clear photos or video of the item and packaging within 14 days of receiving your order. Once reviewed, we will provide instructions for the next steps.

If your item arrives damaged or defective, we will gladly send a free replacement. Refunds may be issued if a replacement is unavailable.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

For hygiene and safety reasons, the following items are non-returnable:
• Personal care products
• Beauty items once opened
• Items marked as final sale

Returns must be approved before being sent back. Once approved, customers will receive the correct return address and instructions.